Payment Policy

Payment Policy

Glowixen uses secure online payment processing to provide a convenient and straightforward checkout experience.

Accepted Payment Methods

Payments are processed through Shopify Payments. The payment methods available to you will be displayed during checkout and may vary depending on checkout conditions.

Payment Processing

When you place an order, payment information is processed through the payment services integrated with Shopify Payments.

Glowixen does not intentionally store complete payment card numbers on its own website servers.

Payment Authorization

Orders are subject to successful payment authorization. If a payment is declined, cannot be verified, or otherwise fails, the order may not be completed.

Billing Information

Please ensure that your billing information is accurate when placing an order. Incorrect billing details may prevent your payment from being successfully authorized.

Security and Fraud Prevention

Transactions may be subject to security checks and fraud-prevention measures. An order may be delayed, reviewed, or canceled when reasonably necessary to help protect against unauthorized transactions.

Refunds

When a refund is approved, it will generally be issued to the original payment method. The time required for the refund to appear depends on your bank or payment provider.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We can generally cancel an order before fulfillment, but cancellation cannot be guaranteed after fulfillment or shipment.

Currency

Unless otherwise indicated at checkout, Glowixen prices are displayed in United States Dollars (USD).

Payment Questions

Email: support@glowixen.com
Phone: +1 (704) 555-0193